skip to Main Content

Welcome to Golden Designs

Since 2007 we have specialized in well-being products for the whole family.

Customer Service

Phone: 1-909-212-5555
Address: 3550 Jurupa Street Building B Ontario, CA 91761

Our Location

“This will be long so first off, I love this sauna. We’ve had it up & running for just over a week. We got it for me (detoxing from Lyme – Plus I am always cold in the damp NW winters.), so I am the one using it the most. Daily, sometimes 2x a day. My husband has only used it once and we haven’t used it together yet. If you can afford a bigger model & have the space I would say go for it. The downside is that the 3 persons + require an electrician and this model does not. But basically I can’t comfortably stretch my legs out on the bench (I am only 5’3”) which is fine (I knew that going in), but that would be a great addition.
Regardless, I am thrilled w/ this purchase. Love the lights and MP3 player. I use the MP3 player every time & spend my time reading and journalling and often do not want to get out! The only improvement I can think to add would be some kind of program that would allow you to have it turn on & heat up at a predetermined time. Otherwise I am in LOVE! I highly recommend the optional backrests as the panels are hot to touch. This model replaced the older Venice DYN-6210-01.
We did have delivery issues. UPS lost the 485 lbs pallet for 2 days!! Golden Designs were awesome. GD offered to ship another one immediately. I wanted to wait as UPS had scheduled delivery so I figured it was here sitting on a loading dock & just hadn’t been scanned. Sure enough they found it the next day. But I was very happy with the response from Golden. (Please note that you need to mail in your warranty info within 60 days of your order for it to be valid.)
As for putting it together – My husband & I successfully carried it down into our basement bedroom and put it together ourselves. Might have taken more than an hour due to carrying up & down a lot of stairs, but it was simple enough. Reviewer ‘mickeydee’ mentions that the front panel/door brackets are upside down. Yes, this threw us for a loop. Instead of replacing the brackets we used a crowbar to lift the sauna onto the door brackets. Sounds complex, but it was easy and fast once we figured out what was up. Hopefully, when you see it & the instructions you will realize what we’re saying. Mickeydee’s idea would work too.
Overall I am extremely happy!”
Back To Top