Frequently Asked Questions

Are Infrared saunas energy efficient?
Being energy efficient means finding ways to use less energy to produce the same level of energy service. We incorporate this imperative understanding in the production and utility of our sauna products. For instance, our double-panel wall construction allows our saunas to maintain the heat within the sauna requiring the use of less energy input. Furthermore, the lack of continuous flow of energy once the set temperature is reached on the sauna leads to the consumption of less energy.
What is the difference between our saunas and others in the market place?

A. We use the highest standard of QUALITY-of-construction during the production process

B. Limited Lifetime Warranty

C. Bluetooth

D. Floor Heater (most models)

E. Chromotherapy Lighting/Red Light Therapy

F. Dual inside/outside control panel (most models)

G. Thicker wall panels

H. Easy to assembly sauna products

I. Courteous Customer Service Team
What is the difference between Low EMF, Ultra Low EMF?
Our sauna products have been developed to have low EMF. Our Ultra Low EMF carbon heater panels range at less than 3mG at about 2 inches from the heater panels. Our Low EMF NIR heater elements range at about 5mG-10mG at the same approximate 2 inches.
What is a hybrid sauna?
A hybrid sauna combines both the technology of a traditional sauna and an Infrared sauna within a single sauna room. Those users wanting to have the health benefits of the Infrared sauna can do so by using the Infrared heaters, and those that want to sweat in a very hot heat can do so with the traditional stove heater.
What is a Full Spectrum Infrared?
With Full Spectrum Infrared, you will receive health benefits at various levels of Infrared – NEAR, MID and FAR. Full Spectrum provides different health benefits at each level of penetration of your body - from the surface skin toning to deeper into your body to raise your core body temperature to promote detoxification among other health benefits.
Are our saunas costly to operate?
No. Our saunas do not draw a continuous flow of energy and are thus cost efficient. To use our 1 and 2 person model saunas for about an 1-hour a day for 30 days would result in an average utility cost of about $40 - $80 per month depending on your utility rates.
How long does it take to set up and assemble our sauna products?
On average, it will take two adults about an hour to assemble our Infrared sauna products. In terms of tools, you would only need a flat head & Philips head screwdriver and ladder.
Where can the Infrared sauna be assembled for use?
Our Infrared sauna products are not only ideally designed to be used within your home or office, but also its design will compliment your décor. Whether you want to assemble the sauna for use in your garage, basement, or bed/bathroom, our Infrared sauna products can sit on virtually any common flooring surfaces from concrete and tiled flooring to wood and carpeted flooring. Regardless of your choice of where to assemble, the Infrared sauna just needs to be indoors.
Is Infrared heat safe?
Infrared energy is not only safe, but is also highly beneficial for our bodies. Far Infrared heat has been actively used in the medical field around the world for decades. Physicians, surgeons, pain management clinics, physical therapists, chiropractors, massage therapists, etc., have all used infrared heat to help their patients with a variety of health issues for many years. Infrared Saunas have become mainstream in the health and wellness field and its popularity among health care professionals grow each and every year.
What is the warranty?
Our Infrared sauna products come with a 5-year warranty. We do pride ourselves with having the most friendly Customer Service Team which can be reached Monday through Friday from 9am-5pm(PST) at (909) 212-5555.
Are our infrared saunas certified?
Yes. Our sauna products have ETL certification. We scrutinize and test at the highest levels to ensure your safety.
What temperature does our Infrared saunas get to?
The average temperature used is between 118 - 122 degrees Fahrenheit. The average time is about 30 minutes. Every person is different. Some people like it hotter at about 130 degrees Fahrenheit and go in for 1 hour. Others like it at temperatures below 118 degrees Fahrenheit and go in for 15-20 minutes. There is no minimum or maximum time for temperature or usage. It is really up to the individual. We do recommend staying hydrated.
How long has Golden Designs Inc. been in business?
We have been in business since 2009 and have grown to be the #1 brand name in North America with sales volume matched by no other. We have been able to do this because we produce a high-quality product with a superior after-sales customer service experience. Simply put, we are the leader in the Infrared sauna industry and strive to produce the best sauna product to give our customers an outstanding sauna experience.